Our Company
Host 101 was started back in 2003 with the aim to have low cost but quality webhosting available to everyone in Australia. Many years later we are still here and strong as ever. We have all our servers based locally in Australia and with 100% Australia Based Support Teams, which ensures we provide the best possible service around the clock.
Our Relationship With Hosting Australia
Host 101 merged with Hosting Australia in February 2015. Hosting Australia is also a locally owned and operated hosting company and has been a player in the Australian Hosting game since the early 2000's. The company prides itself on reliable, fast servers and a customer service level rarely seen in the webhosting business. This level of sevice will be introduced to the already strong customer service base Host 101 is proud of and will only further improve our customer relationships.
In conjunction with Hosting Australia, Host 101 not only provides Standard Web Hosting services, but we specialise in Managed Word Press hosting, and via another partner site, Joomla Host we also provide expert Joomla Hosting...Making us your one stop hosting provider, no matter which direction your journey into the webhosting world takes you.
Our Customer Service
We pride ourselves on having the very best customer service in the industry. We also know that you want to get help when you need it, not just when it is convenient for your hosting company. That's why we offer around the clock support, 24 hours a day, 7 days a week and 365 days a year by email ticket based support as well as phone support for when you just want to pick up the phone and speak to a real person. You will always get a quick response with a promise of a 1 hour or less ticket response and low wait times on the phone.
Our Hosting Infrastructure
A hosting company can only be as good as it's hosting infrastructure. That's why we are running the latest in highspeed, enterprise grade servers located in a Sydney data center. The load and response time of your website is vastly decreased by being hosted locally in Australia, compared to most other webhosting servers. The use of Cloud Linux on our hosting servers also greatly improves the response and performance of our hosting services. Couple this up with our 99.9% up time guarantee SLA, and you have a stable, reliable and fast hosting platform to operate your website or email on.